BLOG WRITINGS
is your ticketing system up to b2b challenges ?
Move to the next level with modern service management tools. Enhance customer experience and improve cost efficiency with digitalization and automation.
Read more | 2022-09
servitization requires a paradigm change in business systems
Dynamic characteristic of service business need agile and flexible systems. Instead of a monolith erp, you need to have best of breed business applications and solid integration and data management capabilities.
Read more | 2022-05
work smart with modern csm tools
Empower your people with a modern CMS tool to meet and exceed customer expectations - addressing customer needs quickly, proactively and consistently is building trust.
Read more | 2022-01
New era of b2b customer experience
Customer experience in the era of servitization - digitalization and new technologies have changed drastically the expected customer experience. The change has started in B2B services as well.
Read more | 2021-12
