Agile and Flexible Service Management

Delight your people and manage with confidence, when digitalization and servitization transforms business.

Make a Step Change in Operations

Have fit-for-the purpose capabilities for the dynamic service business in a feature rich service management system. The system makes a difference especially in B2B services and global support functions which need to deploy customer specific service contracts effectively, manage a variety of business assets and require role-based permissions in operations to collaborate effectively with other functions and partners – enable security, segregation of duties and transparency. You can delight your people with freedom to choose from intuitive and user-friendly calendar, Gantt, graph, Kanban and list views. Furthermore, deploy self-services smartly to improve customer service. The visual analyzer is a great help sorting out complex incidents, problems and risks.

Can We Help to

HAVE AGILITY AND FLEXIBILITY to make changes to processes swiftly and create new services fast?

DIGITALIZE & AUTOMATE end-to-end processes to shorten lead times and improve cost efficiency?

LEAD WITH FACTS and stay up-to-date on operations with real-time reporting and analytics?

BOOST YOUR BUSINESS with a modern system facilitating great employee and customer experience?

Work Smarter Not Harder

Our service management solution is empowered by

Monitzion is certified Efecte reseller partner

Let's discuss more - leave a contact request